新客戸於推廣期內經指定MoneyHero網址成功線上申請並開立指定Citi Plus戶口，於限期前獲有關金融機構批核，並於限期內成功遞交奬賞換領表格，即可獲贈面值HK$500之Apple Store禮品卡或面值HK$500之HKTVmall購物禮券或面值HK$500 之 惠康超市禮券或面值HK$500 之 海港城現金券 或面值HK$698 之PHILIPS 飛利浦 GC362/86 手提蒸氣機或面值HK$999 之Sudio Femtio 無線音箱（「特別獎賞」）。
推廣期
除特別註明外，此次推廣期由2023年10月3日下午6時至 2023年10月16日下午6時，包括首尾兩日（「推廣期」）。
參加資格
要取得奬賞資格，申請人需滿足以下條件︰
● 為新客戸，
● 新客戶須於推廣期内經MoneyHero透過特定網址填妥及遞交申請表，並於花旗銀行完成整個線上申請流程並獲審批開戶。若客戶並非透過特定網址申請指定戶口，或於申請時開啟瀏覽器的廣告攔截程式/私人模式，客戶將不可享有此推廣活動之任何獎賞。MoneyHero保留拒絕任何根據其紀錄並非透過MoneyHero成功申請之客戶，
● 合資格申請人需於收取表格後7天內填妥並成功遞交MoneyHero 的奬賞換領表格，
● 於2023年11月30日或之前獲批核所申請的指定戶口，以銀行系統紀錄為準
新客戸定義如下︰
不適用於海外客戶（以海外通訊住址登記開戶）。不適用於現有花旗銀行（香港）有限公司及／或花旗銀行之銀行服務客戶或於 12 個月內曾取消花旗銀行服務之客戶。
合資格戶口
花旗銀行Citi Plus戶口
特別奬賞
● 符合上述條件的合資格客戶，將可獲得以下其中一份：
○ Apple Store禮品卡，價值HK$500 或
○ HKTVmall購物禮券，價值HK$500 或
○ 惠康超市禮券，價值HK$500 或
○ 海港城現金券，價值HK$500 或
○ PHILIPS 飛利浦 GC362/86 手提蒸氣機，價值HK$698 或
○ Sudio Femtio 無線音箱 ，價值HK$999
● 合資格客戶可根據相關條件及供應情況從上列選擇一款
● MoneyHero並非獎賞的供應商，有關獎賞的功能，外觀，保養，性能，可用性，或在使用上之任何問題，MoneyHero概不負責
● 如在特別奬賞換領流程期間，有關的供應商停止供應相關型號產品 / 有關型號產品已不能從官方渠道購買， MoneyHero有權單方面更改特別奬賞並以同一推廣期內之其他禮品代替
● 如在特別奬賞換領流程期間，有關的供應商停止供應相關型號產品 / 有關型號產品已不能從官方渠道購買， MoneyHero有權單方面更改特別奬賞並以同一推廣期內之其他禮品代替
● 特別奬賞之價值只供參考，有可能根據所屬供應商而調整，有關調整並非由MoneyHero控制或提出
● 客戶即使成功申請相關戶口及遞交奬賞換領表格，如未獲Citibank批核或確認，仍不能領取特別奬賞。
獎賞換領流程
● 是次獎賞換領流程過程受本條款及細則的約束。MoneyHero網站上的一般兌換過程不適用於本推廣活動。
● 申請人須在收取表格後7天內，完成並遞交領取獎賞申請表格。如申請人未能在限時內提交獎賞換領表格，即使申請人符合其他得獎條件，亦不能獲得相關迎新或獨家獎賞
● 若申請人於獎賞換領表格輸入錯誤資料，將無法得到相關獎賞
● 換領流程由銀行確認奬賞資格起計需時至少16星期，所需時間或會因批核、簽賬及其他實際情況變動
● 如有任何關於本次優惠的查詢，請於2024年1月31日或之前聯絡我們，逾期查詢恕不受理（正在跟進中的個案除外）
一般條款及細則
● 如有任何爭議，MoneyHero保留最終決定權並對所有參加者具約束力。
● MoneyHero保留更改推廣期的權利，並不作另行通知。
● 奬賞不可退回現金或換成其他奬賞。所有奬賞換完即止。得奬者有責任自行檢查有關禮品之完整性。MoneyHero不會負上任何關於奬賞禮品的責任，包括但不限於質素，供應，運輸及保養維修。
● 於規定日期前（如有）未換領之奬賞於會被取消。
● 一旦同意此份條款及細則，你即在此聲明並保證你將遵守法例及與此活動有關之條例，以及你不會以此活動達至任何非法目的。
● 參與此活動即代表你同意有關金額機構向MoneyHero提供申請人之申請情況，包括申請人是否獲得批核，及是否滿足奬賞換領條件，以作為界定申請人是否能獲得奬賞之用。
● 參與此活動即代表你同意MoneyHero有權向有關金額機構分享及查詢申請人個人資料，包括申請情況及是否滿足奬賞換領條件，以作為界定申請人是否能獲得奬賞之用。
● 參加者所申請之產品或服務獲批核與否，由有關之金融機構因應參加者之財政或信貸狀況決定。參與此活動並不影響其獲批核機會，MoneyHero並不會保証參加者可獲批。
● 你若因參與此活動造成或承受任何破壞、損失、責任、傷害或失望，MoneyHero概不負責。一旦參與此活動，你將不追究MoneyHero及其銷售伙伴任何責任，包括但不限於獲贈之禮品及優惠。
● 如發現參加者有任何可疑或可被証實之欺詐行為，包括但不限於使用虛假身份、圖像、故意的圾垃訊息或對MoneyHero相關流程的破壞，MoneyHero保留取消參加者之權利。
● 申請人明白及接納獎賞換領由MoneyHero完成，Citibank花旗銀行(香港)毋須對該額外禮遇換領負上任何責任。
● 此條款細則為英文版本譯本。如中、英文兩個版本有任何抵觸或不相符之處，應以英文版本為準。
Terms and Conditions of MoneyHero x Citi Plus Apple Store Gift Card / HKTVmall Voucher / Wellcome Shopping Voucher/ Harbour City Voucher/ PHILIPS GC362/86 Handheld garment steamer / Sudio Femtio Wireless Speaker (the “Promotion”)
New Customers who successfully open a Citi Plus Account from Citibank (including approval) within the Promotion Period (each as defined below) and submit the MoneyHero Rewards Redemption Form within the given period will receive an Apple Store Gift Card of face value HK$500 OR a HKTVmall Voucher of face value HK$500 OR a Wellcome Shopping Voucher of face value HK$500 OR a Harbour City voucher of face value HK$500 OR a PHILIPS GC362/86 Handheld garment steamer of face value HK$698 OR a Sudio Femtio Wireless Speaker of face value HK$999 (“Promotion Reward").
Promotion Period
Unless otherwise specified, the promotion period of the Promotion is from 18:00 Oct 3, 2023 to 18:00 Oct 16, 2023, dates inclusive (the “Promotion Period”).
Eligible Customers
In order to receive the Promotion Reward and to comprise "Eligible Customers", customers are required to, during the Promotion Period:
1. Be a New Customer who is not an overseas customer with an overseas correspondence address (i.e not within Hong Kong);
2. Fully complete and submit an application for the Designated Bank Account (as defined below) on the designated link through MoneyHero during the Promotion Period. If the application is not made via the designated link, or an Ad-blocker, tracking blocker or incognito mode is enabled during the application, it may not be counted as valid and may lead to the customer not being eligible for any rewards. MoneyHero reserves the right to withhold any rewards where, according to its records, the application is not made through MoneyHero in accordance with these Terms and Conditions;
3. Fully complete and submit the MoneyHero Reward Redemption Form within 7 days after receiving the MoneyHero Reward Redemption Form from MoneyHero;
4. Have their application for the Designated Bank Account approved by Citibank on or before Nov 30, 2023, subject to the Citibank’s system records.
New Customers
For the purposes of the Promotion, New Customers shall be defined as:
Customers who have not had a banking relationship with Citibank (Hong Kong) Limited and/or Citibank, N.A. (Citibank, N.A., organized under the laws of the U.S.A. with limited liability) in the 12 months prior to their application for the Designated Bank Account and who are not existing banking clients of Citibank (Hong Kong) Limited and/or Citibank, N.A. at the time of their application for the Designated Bank Account.
Designated Bank Account
● Citibank Citi Plus Account
Promotion Reward
The Promotion Reward that an Eligible Customer will receive upon fulfilling the conditions is one of the following:
• Apple Store Gift Card, value of HK$500; OR
• HKTVmall Voucher, the value of HK$500; OR
• Wellcome Shopping Voucher, the value of HK$500 ; OR
• Harbour City voucher, the value of HK$500; OR
• PHILIPS GC362/86 Handheld garment steamer, the value of HK$698; OR
• Sudio Femtio Wireless Speaker, the value of HK$999
Eligible Customers who fulfill the conditions will be able to select one of the above Promotion Rewards, subject to availability.
In the event that a Promotion Reward is not available from MoneyHero’s suppliers or the specified Promotion Reward can no longer be purchased from official channels, MoneyHero reserves the right to replace the Promotion Reward with an alternative.
MoneyHero is not associated with the provider of the Promotion Reward(s) and is not responsible for any issues related to usage of the Promotion Reward(s). Any enquiries regarding the Promotion Reward(s) should be directed to the provider/manufacturer of the Promotion Reward.
The recommended retail values of the Promotion Rewards provided above are for reference purposes only and are subject to change by the issuing merchant, over which MoneyHero has no control.
Customers who successfully apply for a Designated Bank Account and submit the MoneyHero Reward Redemption Form but are not approved by Citibank will not be able to receive any Promotion Reward.
Redemption Process for the Promotion Reward
● The general redemption process set out on the MoneyHero Website shall not apply to this Promotion. The redemption process for the Promotion Reward shall be governed solely by the Terms and Conditions of this Promotion.
● Customers whose applications for the Designated Bank Account are approved by Citibank are required to submit the MoneyHero Reward Redemption Form within 7 days after receiving the MoneyHero Reward Redemption Form in order to be eligible for the Promotion Reward. Customers who do not submit the MoneyHero Reward Redemption Form within this period will not be eligible to receive the Promotion Reward, even if they fulfill all other conditions.
● Participants who provide inaccurate or incorrect information in the MoneyHero Reward Redemption Form (as determined by MoneyHero acting in its absolute discretion) will not be able to receive the Promotion Reward.
● The redemption process may take at least 16 weeks starting from the date on which the eligibility is confirmed by Citibank, depending on the actual situation regarding user approval and transaction status or other factors that may affect eligibility for the Promotion Reward.
● Any queries regarding redemption or redemption submissions of the Promotion Reward that are received after Jan 31, 2024 will not be handled, except for those already in progress.
General Promotion Terms
● In case of any disputes, MoneyHero reserves the right to make the final decision in its absolute discretion, which shall be binding on all participants.
● MoneyHero reserves the right to amend these Terms and Conditions at any time, including changing the Promotion Period or Promotion Reward or to terminate this Promotion with or without prior notice.
● Promotion Rewards are not refundable nor exchangeable for cash or other rewards. All products and services relating to the Promotion are available while stock lasts. Customers are responsible for checking the quality of the Promotion Rewards at the time of redemption. MoneyHero shall have no legal liability relating to any aspects of the Promotion Rewards including but not limited to its quality, supply, delivery and maintenance.
● Promotion Rewards that remain unclaimed past the stipulated collection period (if any) will be forfeited.
● By participating in this Promotion, participants hereby represent and warrant that they will comply with all applicable Hong Kong laws or regulations in connection with their participation in this Promotion and they will not use this Promotion for any illegal or fraudulent purposes.
● By participating in this Promotion, participants agree to allow the product provider to update MoneyHero with information regarding the status of their application, including whether or not said application is successful and whether the participant has fulfilled all the conditions required to receive the Promotion Reward, for the purposes of verifying a participant’s eligibility for the Promotion Reward.
● By participating in this Promotion, participants consent to MoneyHero sharing their personal details with the product provider in order to accurately track the number of applications and/or approvals, as well as to confirm whether a participant is eligible to receive any Promotion Reward, in accordance with MoneyHero’s Privacy Policy.
● Final approval of any product is determined by the product provider in its absolute discretion and is subject to their credit and risk processing criteria. Participation in this Promotion does not guarantee the approval of any product applied for. MoneyHero does not guarantee the approval of any product applied for.
● MoneyHero accepts no responsibility for any damage, loss, liabilities, injury or disappointment incurred or suffered by participants as a result of their participation in this Promotion. By participating in this Promotion, participants release MoneyHero and its agents from all liability, including, without limitation, with respect to this Promotion and the Promotion Reward.
● MoneyHero reserves the right to disqualify any participant and withhold or confiscate in full or part any rewards if the participant is found to be, or reasonably suspected of participating in any form of fraudulent practices (including but not limited to false identities, doctoring images, wilful spamming or manipulation of any MoneyHero’s processes, or website).
● Applicants understand and accept that gift fulfilment is facilitated by MoneyHero; Citibank (Hong Kong) does not have any liability or responsibility for the gift fulfilment.
● In the event of any discrepancies between the English and Chinese versions of these Terms and Conditions, the English version shall prevail.
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