It is a painful process whenever you dial a bank hotline, which takes you several minutes to transfer the call to the customer service. Therefore, MoneyHero has prepared a hotline masterpiece for you! We listed all the contact numbers of major banks, and the shortcut keys that help you contact the customer service officer directly or other bank services, such as report lost credit cards, request annual fee waiver, etc.
DBS
| Credit card customer service︰2290 8888 | Customer Service | Shortcut key︰3 > 1 > 8 > ＃ |
| Request annual fee waiver | Shortcut key︰3 > 1 > 1 | |
| Report credit card lost | Shortcut key︰3 > 1 > ＃ > 1 |
BEA
| Credit card customer service︰3608 6628 | Customer Service | Shortcut key︰2 > 3 > ＊ > 8 |
| Request annual fee waiver | Shortcut key︰2 > 3 > ＊ > 3 > 1 | |
| Report credit card lost | Shortcut key︰2 > 6 |
HSBC
| Credit card customer service︰2233 3000 | Customer Service | Shortcut key︰2 > 3 > ＃ > 0 |
| Request annual fee waiver | Nil, contact CS directly | |
| Report credit card lost | Shortcut key︰2 > 3 > ＊> 1 |
Citibank
| Credit card customer service︰2860 0333 | Customer Service | Follow the dynamic menu to select related options |
| Request annual fee waiver | ||
| Report credit card lost |
American Express
| Credit card customer service︰2277 2228 | Customer Service | Shortcut key︰1 > answer > 1 > 0 |
| Request annual fee waiver | Nil, contact CS directly | |
| Report credit card lost︰2811 6122 | Report credit card lost | Shortcut key︰2 |
Standard Chartered
| Credit card customer service︰2886 8888 | Customer Service | Shortcut key︰2 > 1 > 6 > 2 > 0 |
| Request annual fee waiver | Nil, contact CS directly | |
| Report credit card lost | Shortcut key︰2 > 6 > 2 > Standard Chartered press 1、Manhattan press 2 |
Hang Seng Bank
| Credit card customer service︰2398 0000 | Customer Service | Shortcut key︰3 > 8 > 4 > 8 |
| Request annual fee waiver | Shortcut key︰3 > 1 | |
| Report credit card lost︰2836 0838 | Report credit card lost | Shortcut key︰3 |
Bank of China
| Credit card customer service︰2853 8828 | Customer Service | Shortcut key︰3 > ＃ > 3 > 0 > ＊ |
| Request annual fee waiver | Shortcut key︰3 > ＃ > 4 > 2 | |
| Report credit card lost︰2544 2222 | Report credit card lost | Shortcut key︰3 |
DahSing Bank
| Credit card customer service︰2828 8168 | Customer Service | Shortcut key︰2 > 1 > 1 > 8 |
| Request annual fee waiver | Shortcut key︰2 > 6 | |
| Report credit card lost︰2828 8188 | Report credit card lost | Shortcut key︰8 |
China CITIC Bank International
| Credit card customer service︰2280 1288 | Customer Service | Shortcut key︰3 > 0 |
| Request annual fee waiver | Shortcut key︰3 > 3 > 3 | |
| Report credit card lost︰3603 7899 | Report credit card lost | CS answer directly |
China Construction Bank (Asia)
| Credit card customer service︰2779 5533 | Customer Service | Shortcut key︰3 > 8 |
| Request annual fee waiver | Shortcut key︰3 > 6 > 15 | |
| Report credit card lost | Shortcut key︰3 > 6 > 9 |
Chong Hing Bank
| Credit card customer service︰3768 8888 | Customer Service | Transfer to CS directly |
| Request annual fee waiver | ||
| Report credit card lost︰3768 6800 | Report credit card lost |
Fubon Bank
| Credit card customer service︰2566 8181 | Customer Service | Shortcut key︰2 > 1 > 4 > 0 |
| Request annual fee waiver | Shortcut key︰2 > 1 > 4 > 1 | |
| Report credit card lost︰2512 1131 | Report credit card lost | Shortcut key︰2 > 1 > 6 |
Wing Lung Bank
| Credit card customer service︰2309 5555 | Customer Service | Shortcut key︰2 > ＃ |
| Request annual fee waiver | Nil, contact CS directly | |
| Report credit card lost | Shortcut key︰2 > 5 > 1 |
Bank of Communication
| Credit card customer service︰2239 5559 | Customer Service | Shortcut key︰3 > 1 > 1 > 0 |
| Request annual fee waiver | Nil, contact CS directly | |
| Report credit card lost | Shortcut key︰3 >1 > 1 > 1 |
PrimeCredit Limited
| Credit card customer service︰2111 2999 | Customer Service | Shortcut key︰2 > 3 > 8 |
| Request annual fee waiver | Nil, contact CS directly | |
| Report credit card lost | Nil, contact CS directly |
Visit MoneyHero’s Blog for more money saving tips and financial
advice. Don’t forget to follow our Facebook Page for more useful news and deals!
Back to Blog
